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4 locations in Lake View
Filters
Reviews
10.0 Wonderful
Jun 2022
8.0 Very good
May 2021
Pros:
Staff was helpful. Check in and out process was easy.Cons:
They didn't have the class of car I had reserved available when I arrived2.0 Poor
May 2021
Pros:
The staff left before time.10.0 Wonderful
May 2021
Pros:
Easy pickup and dropoff6.0 Okay
Apr 2021
Cons:
The exterior of the car was covered in bird poop, and the car was over 30 days past due on an oil change (which made me nervous while driving that something could unnecessarily go wrong). Also, the office environment upon check in/check out I wish had been nicer. The floors in the office looked like they had not been cleaned in a very long time. There was also duct tape on the floor telling you where to stand, which cheapened the check in / check out experience.10.0 Wonderful
Apr 2021
Pros:
Friendly and accomodatingCons:
They had different COVID hours which need to be updated on KAYAK2 locations in Lake View
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Reviews
9.6 Wonderful
Nov 2020
Pros:
Pickup and drop-off was quick and was conducted entirely outdoors.Cons:
I wish the supplemental insurance was cheaper. It added a significant amount to the daily cost.2.0 Poor
Oct 2020
Cons:
They should put that is only credit and that it has to be under the same drivers name the car. It was a totally bad experience since i wasnt able to rent a car at all2.0 Poor
Oct 2020
Pros:
Proximity to my houECons:
Everything- they gave me a different car than what I reserved and I was 60 seconds into my trip before a check engine light came on and then a light telling me I had a flat tire. I did not have a flat tire but I returned the car as there was clearly issues with this vehicle and I did not feel safe.2.0 Poor
Sep 2020
Cons:
Received a call 1 hour before pickup they would not have a car for me. Never Enterprise again.9.6 Wonderful
Jun 2020
Cons:
Local operation worked hard to make up for car not available2.0 Poor
Jun 2020
Pros:
nothing--i didnt have a reservation at that location. they said kayak had made the reservation for the oak lawn location. i gave them the reservation number. still said reservation was for oak lawn. i had to give up my weekend plans because no cars were available.Cons:
should have booked directly with enterprise, which i did for this weekend. either you guys should get it together, or 2900 n sheffield lied--then you better have a talk with them.2 locations in Lake View
Filters
Reviews
6.0 Okay
Dec 2020
Pros:
Staff was helpful. Pickup/drop off was easyCons:
Car was dirty and smelled like cigarettes5.2 Fair
Jul 2020
Pros:
Desk manager at pickup was good.Cons:
Dropoff clerk tried to slide in $15.99 fuel charge when the tank was full.10.0 Wonderful
Dec 2019
Pros:
Pick up and drop of was very easy and quick.2.0 Poor
Oct 2019
Pros:
Nothing.Cons:
We could have been alerted that our pick-up time was the same as the time the office was closed!9.6 Wonderful
Aug 2019
Pros:
pick up and drop off super easy? car was clean, had automatic cruise control when you hit set,had good mileage and was comfortable.Cons:
It took me a long while to figure out how to maximize ac vents so part of the trip I was warm. Next time I'll check it when I get in car and if I have trouble like I did I'll ask for help.8.4 Very good
Jul 2019
Cons:
Very, very long wait at check in. Fees, etc raised quoted price by $100+One location in Lake View
Filters
Reviews
8.0 Very good
Oct 2022
2.0 Poor
Jan 2021
Pros:
They said they have no carsCons:
Everything7.2 Good
Sep 2020
Pros:
The person who helped me was having a bad day. Real cranky. Or maybe customer service isn't his thing. Lost a customer.10.0 Wonderful
Aug 2020
Pros:
Loved that everything went according to plan and they even gave me a Camry, which was a wonderful upgrade compared with what I had ordered (the cheapest car possible)2.0 Poor
Jan 2019
Cons:
Cash option, I got my wallet stolen and car broke down, my job requires a car to work and since I don't have a car or my wallet, I couldn't rent the vehicle that I need it to at least do my job, cause they required a credit or debit card, I have plenty of money on my bank card!!!4.0 Mediocre
Sep 2016
Pros:
Pick up was smooth, car was as describedCons:
I returned the car early (after just 1 day instead of 1 week as originally planned). The clerk explained that the computer wasn't working so she would send me an email with the final receipt. When I checked my emails a few hours later, I saw that she emailed me the receipt and it was for a full week rental rather than prorated for my 1 day rental. I called the local agency right away but the call was transferred to a national customer service office, and the person I spoke with said he would correct the mistake and email me the corrected receipt. Bin ever received it, so the next day I called the local agency again and spoke to the clerk, who then made the correction and sent an email with the correct amount billed. So a lot of extra effort and time needed on my part to fix their mistake.One location in Lake View
Yes. Based on our information, FOX in O'Hare is the cheapest car rental location in Chicago. It is located at 10256 W Zemke Blvd.
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